How to order 

1.Please check the product quantity and size prior to making the order.

2.Click ‘BUY NOW’ button.

3.Please fill in the order form.     [Name and Shipping address]

4. Please select your preferred payment option.

5. Prior to making your payment, please check that the total price is correct.

6. If your preferred payment method is Credit Card, fill out your card details in the payment pop-up window pop-up.

※ product color, texture, etc. due to the nature of the computer display, the actual colors may look different.

Contact Information

1. - Address : 773 Samsung-ro, Gangnam-gu, Seoul, R.O.Korea 06062 

2. - e-mail : customerservice@mckayson.com

Delivery

- Shipping Fee

• International shipping fee will vary depending on the shipping company rate basis. (including box weight)

- Delivery Date

• Normally, it takes about 5~10 business days from your order depending on product availability, countries, commodity shipping, inventory clearance, etc.

• When the goods are ready to be shipped, the purchaser can check the shipping information via email or My Page > Order Details page. 

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- Attention (Please keep in mind that below conditions may cause be delayed.)

• Customer did order without business hours.

• Our temporary holiday, New Year's day and summer holidays.

• Shipping congestion, inclement weather conditions and etc.

• Saturday, Sunday and national holidays for the ordered goods will be shipped the next business day.

Payments

- Payments

• Total payments for the Products (including tax / sales tax) + shipping (tax / sales tax included)

※ All prices are displayed on the site are sales tax inclusive. ※ Not be responsible the customs taxes and duties.

- Credit card

• VISA, MASTER, AMEX, ICB are available

- Shipment status will be sent after payment confirmation is complete.

Cancel/Exchange/Refund

• We are carefully checking quality and inspection the products. however, we are responsible for exchange which defective product.

• Please let me know when you return the item.

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- For Cancellation

• Cancellation can be allowed by order day and before 12am which contact us, or if change which defective product Please let me know when you return the item

• Customers are responsible for all return shipping charges if we sent product

- For return and replacement

• If you need to exchange/return goods,please contact us via email or board for application within 7 business days after arriving the product.

• Under the condition of inappropriate size, you can exchange when stock is available.

• Exchange/refund caused by a change of buyer's will, we may charge you handling fee and buyer is responsible for shipping fee back and forth.

• As soon as your application is confirmed,we will inform you corresponding cost.

• Seller is responsible for shipping fee if product is not described as advertisement,defective goods,shipped incorrectly item.

※ In addition, exchange/return is carried out as per terms&policy.

- Case of impossible return

• Non-defective, shipped correctly item

• Doesn’t have any reason for return

• customer tear off the tag, label and price from the product.

• All items must be unworn and in same condition as they are received

• Any scratch and damage by a customer

• Products must be returned in the original box or packing

• If you have not follow the return schedule

• For same categories goods,please copy the original item or damaged package

- Shipping Coupon

• If you use the coupon, we will ship it free of charge.

• However, if you cancel your order, the coupon will be disappeared.

Personal Information Control Manager [View Privacy Policy]

1. - Contact Person : Mckayson

2. - E-mail : customerservice@mckayson.com